Privacy Policy

Last updated: 04-Aug-2025

At Alira Stays, we value the trust you place in us when you choose to stay at one of our homes. Whether you’re booking one of our own properties or a space hosted by our trusted partners, we are committed to respecting your privacy and protecting your personal information.

A brand under JR Cosmopolitan Estates Private Limited, hereinafter referred to as “Alira Stays”, with its registered office at Backary Portion, Regal Building, Connaught Place, New Delhi, Delhi, India, 110001, this Privacy Policy outlines what data we collect, how we use it, and your rights regarding that information.

Who We Are
Alira Stays is a hospitality brand offering thoughtfully designed stays across Goa and across the globe. With few properties directly managed by us and several more operated in collaboration with verified third-party hosts, we work hard to provide memorable experiences while upholding the highest standards of data protection and customer care.

Information We Collect
We at Alira Stays collect only the information necessary to process your booking and enhance your overall experience with us. This may include:

  • Your name, contact number, and email address.
  • Booking information, special requests and stay preferences.
  • Payment details (processed securely through trusted third-party payment gateways)
  • Optional feedback, media (e.g., reviews, photos), or communication shared with us.
  • Browser and device information when you use our website (collected via cookies)

We do not collect or store any sensitive personal data unless explicitly required for your booking or legal compliance.

Why We Collect This Information
The information we collect is used for the following purposes:
To confirm, process and manage your booking

  • To personalize your stay and offer relevant services
  • To communicate important updates, offers (with your consent) or service-related information
  • To improve our website and service offerings
  • To meet applicable legal and regulatory requirements

Data Sharing & Third Parties
We do not sell or trade your personal information. However, in order to deliver our services effectively, we may share limited information with:

  • Payment processing partners
  • Verified third-party hosts or property managers (only when required for your stay)
  • Service providers such as website hosting platforms or customer support tools

All third parties we work with are contractually obligated to handle your data securely and only for the purposes agreed upon.

Data Security
Your privacy and data security are a priority for us. We implement appropriate technical and organizational measures to protect your information, including encryption, access restrictions and secure payment handling. While no method is entirely foolproof, we actively work to ensure your data is handled with care.

Your Rights
You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw your consent from marketing communications at any time

To exercise any of the above rights, please contact us at booking@jrcestates.in . We aim to respond within 72 hours.

Cookies
Our website uses cookies to enhance user experience, analyze traffic, and improve service quality. You may disable cookies through your browser settings, though some features may not function as intended.

Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. When we do, the “Effective Date” at the top will be updated accordingly. Significant changes will be communicated to users as required.